Wondering when your order will arrive? Need to change something about an order you've placed? You can review and revise your order so that it's just the way you want it by visiting Your Account.

If you were unable to find your answer using our Web site's self-service features, please contact our customer service department. We'll be happy to assist you.

Please note: For security reasons, we can only modify orders or send account information when the request comes from the e-mail address that is associated with your account.

Shipping is NOT included in the purchase price of any and all items on the JDMbuysell website. Shipping quotes can only be completed with full product required and full address. (shipping includes insurance, which is based on value of product)

Expedited and rush shipping can be arranged, at according rates, by request. Rush Overnight service can be arranged, however overnight orders must be faxed in by 9:00 a.m. Pacific Standard Time to ensure rush pickup. We will try our hardest to get rush orders out, however JDMbuysell will not guarantee overnight delivery due to schedules, holidays and product availability.

European, and overseas orders (including Hawaii) have to be shipped by UPS Expedited. UPS will NOT deliver to P.O. Boxes. Please ensure you have a physical address to accept packages.

If you make an address change to UPS after your product has been shipped from JDMbuysell without consulting JDMbuysell first, you will be charged the applicable UPS Address Change Charges.

All orders over $1200 US are subject to UPS Brokerage fees. JDMbuysell has nothing to do with these fees.

All product will be insured for it’s full value by all carriers.

Shipping times are based on location and are estimates only.

Tracking numbers are automatically provided by e-mail once order is processed and shipped. Orders are normally processed within 24 hours of in-stock products. However during busy season or on days we are closed (Canadian holidays do not correspond with all US holidays), we may not be able to process your order until the next day or following Monday.

In certain cases, Canada Post/USPS will be used when product is very small, and light, and for small overseas orders. (limitations on box size will dictate use of the Postal Service). No Tracking numbers are available through USPS. $12 US additional minimum service charge per order on ALL shipments sent by the Postal Service. NO EXCEPTIONS

JDMbuysell can ship to APO boxes for customers stationed in the Armed Forces, utilizing USPS on non oversized product. However, some shipments are not insurable, and JDMbuysell refuses to take responsibility for damaged or lost packages that are shipped this route.

All Fiberglass parts are oversized, and based on dimensional weight. (width x height x length divided by 166 = dimensional weight)

Cancelling an Order

By submitting an online order and/or faxing an order you are agreeing to a legally binding contract, and it can only be canceled with another fax order PRIOR to the order being processed. Those who wish to cancel their order must send JDMbuysell an email or fax stating so. Orders which are already processed may not be cancelled and are subject to JDMbuysell’s Refund/Exchange Policy.

All processed sales are final. No returns without prior agreement. All undamaged, unused, and/or uninstalled parts are subject to a 50% restocking fee or can be exchanged for a 100% in-store credit. Absolutely no returns/exchanges on any electronic devices, camshafts, custom items or special order items. Some parts sold by JDMbuysell are intended for Off-Road Use ONLY; These are never to be used on public roadways.  

Handling fees are in addition to product and shipping costs, and include packaging processing costs. (ie: special custom boxes for bodykits, special packaging materials, etc).

Shipping fees are not refunded on returned or exchanged goods or warranty damaged goods. Customer is responsible for all shipping fees.
 
Non Stocked, special order items require a 50% non-refundable deposit to order in. No Cancellations or Returns on Special Order Parts. "Special Order Parts" refers to any part that is not normally in-stock at JDMbuysell. NO returns on cams, shims or any other custom pieces.

Warranty

JDMbuysell is not responsible for product warranty on items not produced by JDMbuysell; manufacturer warranty (if applicable) from said manufacturer applies on items sold by JDMbuysell.

All items found faulty or damaged from shipping must be warrantied under the shipping company’s warranty terms.

Items submitted for warranty replacement or refund MUST be submitted properly back to JDMbuysell for said manufacture inspection and approval of warranty replacement.  

JDMbuysell carries assumes no responsibility for damaged or broken parts during installation.

JDMbuysel lmakes no warranties of merchantability, or that its products comply with laws, regulations, or ordinance in the Country, Province or States where they may be sold to the ultimate purchaser, the consumer. In this connection, the retail purchaser, the buyer, the ultimate consumer assumes the burden of the entire cost of any and all necessary service, alterations or repairs.

Merchandise color is based on stock availability. JDMbuysell will not be able to refund / exchange a product based on cosmetic preference or minor cosmetic flaws. Please contact us if you have any questions.
JDMbuysell carries assumes no responsibility for damaged or broken parts during installation. If you are unsure of installing a part, take it to a qualified mechanic for install. JDMbuysell is NOT responsible for incorrectly installed parts.

JDMbuysel ladvises the consumer or customer that all products purchased in the State of California must conform to Specific vehicle code sections.  Please consult your local laws for more information.

Backorders

Shipping & handling on backordered items will be charged separately to the customer unless arrangements are made before hand to hold the entire order until all parts are available.


Damaged Shipments

Inspect your parcel carefully before signing for package. Note any irregularities or damage on the freight receipt. If the package is in good condition, open it immediately and check for hidden damages.  

If you should receive parts damaged by the Shipping Carrier, you must contact JDMbuysell within 24 hours or claim cannot be filed. KEEP all original packaging, including packing materials and original shipping carton. DO NOT return damaged items without prior approval.

Terms & Conditions of Sale

US residents are not charged taxes on shipped orders.

BC residents are subject to GST and PST.

Other Canadian residents are subject to GST and or HST on product and shipping.

Methods of Payment: Visa or Mastercard. Direct Bank Transfers and US International Money Orders are also accepted, please email for more details. Local customers can also use cash.

US International Money Orders are subject to 10% bank processing fees. Final Money Order amount must be quoted via email to include product, shipping and handling and processing fee.

COD not accepted.

Personal and company checks are not accepted.

Do not send Cash in the mail.

Payment on merchandise via credit card will only be accepted if they are delivered to the billing address on the card. NO 3rd party billing. If you wish to have your order shipped to a different/shipping address, that address MUST be registered on your credit card. To do this, just call your credit card company and ask to add a secondary shipping address to your credit card.

Orders over $1000.00 Canadian will be processed by direct bank deposit. Contact us for quotes and directions for this procedure.

JDMbuysell will ONLY offer discounts to authorized distributors. SPECIALS already on sale are NOT subject to discounts.